Privacy Policy
Your Data
Sauna & Soul (“the company”) uses Momence App and Portal to collect and store all personally identifiable information, including data relating to memberships and session attendance.
Payments, including direct debits, are taken through Stripe, via Momence.
The company does not store any personally identifiable information on company devices or on hard copy.
No personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the website (“the site”). However, certain non-personal information is recorded by the hosting provider. This includes information such as the type of browser being used, device type, and your IP address for service purposes.
Use of Cookies
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
Links to External Sites
The company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.
Security / How Your Personally Identifiable Information Is Protected
Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the company, you accept that you do so at your own risk.
Your Acceptance of These Terms
By using the site, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree to this policy, please do not use the site. This Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Privacy Policy.
© Sauna & Soul Limited, 2026